Overview
Your privacy matters to us.
This Privacy Policy explains how Realestify Solutions Private Limited collects, uses, stores, protects, and shares your personal information when you use our website, products, or services.
By accessing our Platform, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
Depending on the services you use, we may collect information such as:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Residential Address
- Government-issued identification (where required)
- Date of Birth
- Profile Photograph
Property Information
- Property Address
- Ownership Details
- Property Documents
- Inspection Reports
- Images and Videos
- Rental History
- Maintenance Records
Financial Information
- Bank Account Details
- UPI ID
- Payment Records
- Billing Information
- Refund Information
Technical Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Session Duration
- Referral Source
- Website Usage Analytics
How We Use Your Information
We use your information to:
- Deliver our property management services
- Verify user identity
- Process bookings and payments
- Manage property listings
- Coordinate inspections and maintenance
- Respond to customer support requests
- Improve our website and services
- Detect fraud and enhance security
- Comply with legal obligations
Legal Basis for Processing
We process your information only where legally permitted, including:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Protection against fraud
- Legitimate business interests
- Other lawful purposes under applicable law
Cookies
Our website uses cookies and similar technologies to:
- Keep you signed in
- Remember your preferences
- Improve website performance
- Measure website usage
- Enhance security
You may disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.
Analytics
We use analytics tools to better understand how visitors interact with our website.
Analytics may include:
- Pages viewed
- Navigation patterns
- Session duration
- Device information
- Browser information
- Approximate location
- Website performance metrics
This information helps us improve user experience.
Sharing of Information
We may share your information only when necessary with:
- Property Owners
- Property Managers
- Maintenance Vendors
- Payment Providers
- Cloud Hosting Providers
- Customer Support Platforms
- Legal Advisors
- Government Authorities where legally required
We do not sell your personal information.
Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your information.
These include:
- Secure servers
- Encrypted communication
- Role-based access controls
- Password protection
- Multi-factor authentication
- Security monitoring
- Regular security reviews
While we take reasonable precautions, no online platform can guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to:
- Deliver our services
- Meet legal obligations
- Resolve disputes
- Maintain business records
- Protect legal rights
When information is no longer required, it is securely deleted or anonymized.
Your Privacy Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Update your details
- Request deletion of your data
- Withdraw consent
- Submit privacy-related complaints
Some requests may require identity verification before they can be processed.
Marketing Communications
If you subscribe to our newsletters or promotional emails, we may occasionally send you:
- Product updates
- New property listings
- Company announcements
- Educational content
- Promotional offers
You can unsubscribe at any time using the unsubscribe link included in our emails.
Third-Party Services
Our Platform may integrate with trusted third-party providers including:
- Payment gateways
- Cloud infrastructure
- Booking platforms
- Analytics providers
- Customer communication tools
These providers process information in accordance with their own privacy policies and applicable laws.
Children's Privacy
Our services are intended for individuals who are legally capable of entering into binding agreements.
We do not knowingly collect personal information from children without appropriate legal authorization.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes in applicable laws
- New services
- Security improvements
- Operational updates
The latest version will always be available on this page.
Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us.
Realestify Solutions Private Limited
Website: https://www.realestify.in
Email: contact@realestify.in
Phone: +91 90021 16900